All articles by Ode team

HR Manager, L’Oréal

Andrew Winston - Testimonials

Andrew was a true hit!  He was professional AND accessible, easy going AND credible and competent.  Extremely generous.  He delivered important key serious message in an authentic, real way that resonated with all of us.  Great sense of humour, witty.


Brett King - Testimonials

Brett was fantastic. He received great feedback from all attendees. A number of attendees also commented on his presentation being the best they'd seen/heard. He was very gracious and obliging, and even made time to draft a thought-leader article for one of the attendees.



How to become the obvious choice

As the pace of commoditization accelerates and the emergence of technological disruption threatens our existing business models, we must find ways to remain relevant and differentiated in the hearts and minds of our customers! This inspiring, case-study rich session will show you how to find opportunity in disruption to reverse the downward spiral of commoditization and matter more to your customers than your competition. This journey will require that you:

  • Understand the difference between value creation and value extraction
  • Move towards the very disruption that challenges you and your customers
  • Elevate your Impact in the Five Critical Dimensions that clients and customers value most during times of rapid change
  • Elevate your Perspective by learning at the ‘Edge of Disruption’ and becoming a thought leader in the business models of tomorrow
  • Elevate your Relationships to position you not just as a trusted adviser but as a strategic partner for your customers
  • Act in a way worthy of your desired leadership position

Chairman of the Middle East Banking Forum

Scott Bales Testimonials

Scott delivered a scintillating presentation for us at our Middle East Banking Forum in Dubai. He ranged far and wide on how innovation in the financial services sector is disrupting traditional ways of doing things and creating exciting new business models, products and services.

Matter: Move Beyond The Competition To Become The Obvious Choice

November 24th 2015

Peter Sheahan is a best-selling author and internationally recognised thought leader on innovation and behaviour change. His latest research addresses the burning question posed by leading organisations throughout the world. How do you create a company that matters?

In this video, Pete introduces us to his forthcoming book - Matter: Move beyond the competition, create value and become the obvious choice. This game-changing work provides a workable blueprint to find your edge of disruption and become the obvious choice in the hearts and minds of your customers.

Visiting Australia in 2016, Pete is available to speak across the country from February the 11th - 17th.

Designing a Content Strategy That Will Sell Your Event

January 19th 2016

Let's look at the 5 key ingredients to designing a content strategy that effectively sells your event.

Useful Belief…..

Because it’s better than Positive Thinking.

Imagine your team having a useful belief about their approach to the customer experience?

This presentation is a game changer in the field of motivation and performance.  For years, people have been told to try and be “positive”.  The reality is that when most people try this they are unable to sustain it and end up feeling worse than when they started out.

This is a presentation about “action”.  It is not about being “positive”, but rather asking questions of yourself such as, “What is the most useful thing to believe about this situation?” and “What is the most useful thing that I could do today to get me closer to where I want to be?”  Positive thinking is about a feeling, while Useful Belief is all about “action”.

This presentation will help participants to:

  • Alter the approach and be more effective when tackling tasks
  • Give a new framework to help improve the focus of your time and energy
  • Improve your approach to make practical decisions in the workplace
  • Increase your results by taking the right action
  • Feel empowered and motivated by changes they can make right away

Global action on climate change has begun... & that's great for business

March 22nd 2016

It couldn't be clearer. Big business is committing to climate change. TED speaker, sustainable business strategist, advisor and author of The Big Pivot,  Andrew Winston talks mega trends, and what savvy corporations are doing to capitalize on The Big Pivot shift towards a sustainable and profitable future.

Thank You! The Stage is Now Set for Innovation...

November 17th 2015

John Sweeney's new book The Innovative Mindset: 5 Behaviors for Accelerating Breakthroughs helps you identify what you need to do in order to become more innovative and less fearful, and assists in creating a regimen that transforms how you act.

In this video, John says 'thank you' for your collaboration on the journey, and makes a very special offer to celebrate the launch of this exciting new book.

Achieving High Value Customer Experience Transformation and Rapid Compliance Without Breaking the Bank

November 17th 2015

FinTech expert, innovator, radio host and Amazon best-selling author Brett King highlights tensions between enriching the customer experience and brand versus compliance.

CEO Standard Bank Group

Brett King - Testimonials

Thank you for making the trek to Jo’burg for our executives’ conference and for giving us such a thoughtful and thought-provoking presentation. You’re completely right about us – we face the same existential challenges as every other incumbent but we're unusually well-prepared to take on the fin techs. We owe a significant part of that preparedness to having your voice in our ear!

Food marketing Terrasoft


Alex was amazing and the people were really interested and involved into the hot discussion! This is a great experience for us.

Marketing and Communications Officer, Australian Security Industry Association

James O'Loghlin - Testimonials

You were fabulous and the audience absolutely loved you. The feedback has been superb.

The 4 C's of Customer Advocacy

October 27th 2015

As a thought leader, consultant, speaker and author Amanda Stevens works with sales and marketing teams across Australia to decode the science of customer advocacy.

Watch this video to learn the four key strategies that can wake up this untapped opportunity residing in your current customer base.

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