There is a lot of talk around what our individual 'end goals' are, more and more we are being asked to quantify our happiness levels in order to make sure we are on track towards our idea of the perfect life.
In this revealing and educational interview with Wired Magazine, globally respected banking innovator Brett King talks banking trends and how he came to create the worlds first downloadable bank.
It’s okay…we all are. It’s about influence!
In a word association exercise, the term “sales” would receive responses such as “Sleazy” & “Untrustworthy”. We hear the term “salesperson” and think of car yards & door to door nuisance callers. And yet, selling remains one of our oldest and most common vocations. There are elements of sales in our work and everyday life. If you’re in the dating game, then essentially you are selling yourself. If you’re mingling with friends at a pub, then you are selling yourself.
My business partner Kieran Flanagan and I have recently finished writing a book about human behaviour - how we can lift our own performance, increase engagement and drive influence in our organisations, our teams and our communities.
Thank you for such an engaging and thought-provoking presentation; you really bring together your media personality, comedic background and extensive knowledge to the stage in what was one of the best key-notes I have seen.
The art of recognising a time waster and knowing when to walk away
I talk to thousands of people every year about the art of influence, and reading the client. In sales, we win some and we lose some and the same applies to any industry where you are dealing with people, especially HR. Hopefully we win more than we lose. But how much time is spent wasted on trying to influence a decision that is never going to go your way? How many times can you think of when you’ve spent countless hours trying to follow up after an important meeting with a team member, expecting changes and practises to be put into place only for it to seem as if your thoughts went in one ear and out the other.
A day in the life of a HR professional is often like a roller coaster ride, it can be stressful, hugely demanding and at the same time incredibly rewarding. One thing you can guarantee is that no one day is the same. One minute they can be dealing with a stressful dismissal and then suddenly they have to think strategically and make a decision that will deeply affect the business. In response to this pressure some HR professionals thrive, while others don’t get anywhere near their potential.
We live in a fundamentally changed world. It's time for your approach to strategy to change, too.
In this short video I'm going to very clearly outline how businesses need to drive change in order to gain huge profits from this new, greener frontier.
If they aren't in our hands, or in our pockets, they are under our pillows or infront of our faces.
Screen time - we dedicate more of our life to looking at laptops and phones than we do exercising or hanging out with loved ones and it's becoming a very worrying trend. We now have 12 month olds knowing their way around iPads before they learn to count, and when the sun is out valuable play time is being missed.
Selfish is hard to resist
As part of my work as a speaker on human behaviour, I'm constantly teaching those in the HR industry how to use our key human drivers to do better business. One of the key drivers, our biggest motivator as human beings is self interest. Which doesn't seem like a good thing does it? But once we get that, as leaders and professionals in HR, we can actually use this knowledge to do a lot of good.
In a recent UN/ICAO commissioned survey on the use of signatures in passports, a number of countries including the UK recommended phasing out the long held practice because it was no longer deemed of practical use. More significantly, however, is the emerging trend that has some parents, educators and lawmakers espousing their concern - when asked to sign most kids these days are simply writing their name - the art of the signature may soon be a lost art. A recent report in Gulf News disclosed that this is a global problem with kids in Canada, Tokyo, Hong Kong and elsewhere moving away from written signatures because they live their life through technology, but without the need to sign.
James really resonated with our sales teams and the challenges they face every day and made them think differently about ‘thinking’ - I could not recommend him highly enough.
The Big Pivot: Radically practical strategies for a warming world
What has until now been called green business, or sustainability, cannot be a side department or a niche conversation in the technology and IT industry. Instead, we must pivot — sometimes painfully, always purposefully — so that solving the world’s biggest challenges profitably becomes the core pursuit of business.
Brett King is a globally renowned speaker and expert on shifting trends in banking. Technology & IT trends are the two biggest disruptors in finance, and the shifting demands of consumers is ensuring that further evolution in how banks interact with their stakeholders, via websites, apps and wearable tech, is absolutely vital for their survival.
In this blog post, Brett outlines the ways in which banks will need to evolve their IT / technology strategy to ensure they keep their customers engaged.
In 5 Years, 50% of revenue will be digital but where’s the revenue going to come from?
[Getting you to thrive]
We’ve been sold a lie. Told happiness comes from being content, taking it easy and not struggling. What this has meant for your company is that you now have a workforce who is allergic to change. Scared to risk. Frightened to evolve. It’s why 77% of all change plans FAIL in organisations – because at the first sign of a struggle everyone retreats to a “why can’t things stay the same” mentality.
And while organisations cower, the business world is evolving without them.
In this gritty and powerful presentation Dr Adam Fraser will:
- Empower teams with simple tools to increase their perseverance and tenacity in the heat of battle
- Demonstrate how a shift from a “fixed” mindset where things are too hard to a “growth” mindset greatly increases GRIT
- Unlock key tools to help team members tap into the meaning and purpose of their role to increase their passion for their work
If you work in the IT & technology sector you will know first hand the difficulties faced when it comes to communicating.
You have an incredible understanding of such complex products & services that make you the best at what you do. But the problem is, to the average person, the language that you speak might as well be code!
Technology is taking over the world! No this isn’t some doomsday naysayer trying to convince you that your children are robots – it’s simply fact.
Where we once used to put pen to paper, we now put fingers to keyboard or voice to iphone.
We all know the feeling of having a full on workday where we quietly say to ourselves ‘If I have to deal with one more angry customer, broken bone, cup of coffee today I will scream’.
Apple CEO Tim Cook recently said something to a shareholder that you very rarely hear: take a hike. I’m paraphrasing, but only slightly.
At the company’s latest shareholder meeting, a think tank, NCPPR, pushed Apple to stop pursuing environmental initiatives like investing in renewable energy. Cook went on a tirade — or at least what passes for one from the very cool and collected CEO. He made it clear that he makes choices for reasons beyond just the profit motive. As he put it, “If you only want me to make decisions that have a clear ROI, then you should get out of the stock.”
We're looking for an events industry finance manager. Someone who breaks the mold of the typical finance type, someone who's looking for a challenge, someone who'd rather work in the beautiful leafy suburbs of Balmain than the CBD.
Sound like you? Then read on!
Are you as productive as you could be?
In today’s uber fast pharmaceutical industry, the ability to define and do a multitude of tasks quickly is more important than ever. Not just to drive sales forward, but also to make it home for dinner with our family or partner.
You clearly had a positive influence on each of my team members and they found your delivery to be one they could understand and relate too. We each came away from your sessions inspired, motivated and filled with a desire to action things in our own self to make both ourselves and our business as great as we want it to be.
Brett, you were an absolute pleasure to work with! From the google hang out before the event to 5pm when you left I cannot fault your professionalism and flexibility. I have received constant compliments about your presentation and Future Bank sessions and I would be delighted to work with you again in the future. It is rare to find a speaker that can both command an auditorium and work one on one so successfully!
Having trained pharmaceutical salespeople extensively over the last ten years, I have spent a lot of time going on appointments with them. In that time, I have seen some amazing value adding product presentations. I have also seen salespeople who snuck up and down corridors trying to avoid the receptionist/gatekeeper who would throw them out.
There’s been a lot of talk about the different generations; but now for the first time, Chris Helder, in this razor sharp & high energy presentation, teaches audiences how to use these differences to their advantage & get those all important sales. There are so many scenarios in selling: You are face to face with a Gen Y, dressed smart and have a great product. So why aren’t you closing? You are starting out in your career & you’ve finally got in front of that all important Gen X client. Yet she is not responding well to anything you’re proposing – what’s the block? You are an experienced salesperson going to see a young decision maker. What do they want?
After this one-hour keynote, delegates will walk away armed with key takeaways:
- What Gen Y needs to do to sell to the Boomers and Gen X
- How to “unlock” the Gen X clients
- What the Boomers really want from a younger generation
- The importance of Gen Y in modern business & the change they are causing in the sales industry
- The skills to relate to someone of any age
- A tangible increase in sales results
Do you wonder why your customers promise to buy from you then don’t follow through? Are you at a loss as to why you & your client aren’t clicking? Or perhaps you’re ready to take your business to the next level. In this energetic presentation delegates will learn to decode the body language of those around them & use it to their full advantage. After all, 44% of communication is speech and the rest is body language:
Full of useful tools and packed with laughs, this keynote will:
- Teach the audience what is NOT being said. How often does a customer agree with you just to be nice? Participants will know the clues to look for!
- Delegates will learn everything from understanding the “thigh” to the “feet” and even the “shin grab”! A power packed presentation that drives results!
- Equip delegates with the ability to ‘unblock’ a difficult client & ensure their message is getting through!
Scott holds great insight into the disruptive dynamics at play in the ongoing mobile revolution. Scott frames the emerging expectations of customers and the disconnect in businesses in meeting those needs.
Scott is dynamic and vibrant. He is able to engage the audience with his interesting analogies and concepts in the tech-world through: "Are you ready for Isaac". In which he delivered a huge amount of insights within a short time.
Andrew Winston is a globally renowned sustainability expert who specialises in giving businesses the tools to, not only survive in this new world of environmental pressure, but to thrive.
In this excerpt from the cover story of leading business publication Harvard Business Review, Andrew discusses how businesses of all sizes can increase their resilience as the globe heats up.
Brett has the ability to show how the future will feel. He reached the audience emotionally in his extraordinary speech and made them discuss and think about the new direction of customer behavior and lifestyle in finance. His presentation is a real all-time highlight! Still receiving enthusiastic feedback from our clients, we highly recommend Brett speaking at your event.
Do you find your message constantly gets lost in translation? When you are dealing with clients older than you do you see them switch off? Or maybe you are selling the latest piece of tech to the Gen Y’ers and you keep losing their business.
When selling to different ages, the key to success is anything but one size fits all.
In this short video I’m going to outline exactly how to close the sale whether you are dealing with an old school boomer or a trendsetting gen Y’er.
I speak a lot on the importance of finding the third space to help busy people cope with the crazy transitions life throws at you, but we seem to be missing out on the most important third space of all…sleep!
It is estimated that 60% of people in Western society have some sort of sleep problem. This is a significant issue considering that a poor night sleep can reduce your cognitive function the next day by 30%.
However, a lack of sleep or poor quality sleep may have a bigger impact on us than simply just being tired. Research out of the US has shown that people who have reduced sleep tend to be more overweight than people with a normal sleep pattern.
Innovation is YOUR State of Mind | Workshop
In his keynote, ‘Innovation is a State of Mind’, James O’Loghlin identifies the 3 building blocks of innovation; in this dynamic follow up workshop, participants apply those principles to create and grow their own ideas to improve their business. This 1 hour to half-day workshop will get delegates identifying opportunities, solving problems and thinking on their feet as they are challenged to unleash their creativity and think up develop new ideas to make their business better. Delegates will leave armed with the necessary tools to impart real change within their organisations, for years to come.
Takeaways from the session include:
- A large number of thought through and practical ideas that the business can implement
- The growth of a new culture that fosters innovation and collaboration
- Each delegate will have a new found belief in his or her ability to 'think up' ways of doing things better, and know how to grow and use their ideas
ODE Management is a Professional Speakers Management Agency with offices in Australia and the USA. We are seeking an experienced ‘Chief of Client Relations’ to join our fun sales team.
You will need to be super organised, have a confident personality and extensive experience in sales and account management. A passion for personal development would also be a bonus. Our speaker team range from inspirational authors, business leaders and media personalities.
If you work in telecommunication then you know Cloud computing is all the rage.
But what you may not know is that, behind this influx in cloud computing, lies an environmental motivator.
A recent study from Microsoft compared the environmental footprint of running business software internally or with an outsourced provider (in this case, Microsoft). The study showed that, compared to running their own applications, by outsourcing companies can reduce the energy use and carbon footprint of computing by up to 90 percent!
Everywhere you look right now, there are carriers trying to muscle in on the mobile wallet and payments space and rightly so. There are already a plethera of mobile carriers fully engaged in mobile payments right now, from Safaricom in Kenya, Orange (with Barclays) in the UK, the list goes on.
If you were watching the Winter Olympics closely, you’ll have noticed that many of the medal winners are using special mental rituals to maximize their performance.
In any one day of working in the telco sector you will most likely be faced with a high workload, a multitude of meetings with varying departments and an expectation that you are constantly 'on'. Many of these same techniques from Sochi can be used by those working in this space to improve their results.
You’re in a meeting with some of the big wholesale buyers of your newest business product.
It’s been a labour of love, your team has spent months perfecting the technology & positioning. You are feeling confident & prepared.
You leave the meeting & replay the positive words that were said by the client... but they don’t buy, why?
My first job out of university was taking complaints for Telstra. I joined the company about a month before Optus joined the market and within 6 months of joining I had been made supervisor - such was the rate of attrition under a barrage from customers who had an alternative for the first time in Australian history.
Working in telecommunications, you engage with people on a very personal level. Your business is connecting people around the world, whether it’s for their business or for their relationships.
In this day and age we place a great deal of importance on split second connectivity, we want to send an email and we want to send it NOW. We want to call our partners & we want to do it NOW. So there is no angry customer quite like an angry telco customer.
The core problem with credit cards today for consumers is that they are fundamentally designed to encourage spending, in order to generate revenue for card companies and issuing banks. While debit cards are marginally better for consumers on an interest rate perspective, the lack of visibility on spend and overdraft fees means that in the US the average consumer pays $225.00 in fees per year on a debit card/checking account – that includes all those “free” checking accounts, which are anything but!
Nature is valuable. But figuring out how valuable has been challenging. By some measures, the services that nature provides business and society — clean water, food and metals, natural defense from storms and floods, and much more — are worth many trillions of dollars. But that number is not helpful to companies trying to assess how dependent they are on natural resources, or how to value them as business inputs.
Ok, we’re one month into the new year, how are you going? Not quite where you were hoping to be? More often than not, one month into the new year our resolutions are long forgotten. So here’s a short business reset to get you back on the straight and narrow and hurtling toward a brighter business future.
I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. .
Enshrined in the banking culture and in bank regulations is the perceived 1:1 relationship between branches and Financial Inclusion. This is not unheard of in developed economies either, but in India it is so much a part of the culture that no one has rethought this paradigm in a very long time. The assumption simply is that if India wants inclusion, it needs more branches.
India has just 110 branches per million persons, compared with the USA which has more than 300 branches per million persons, and Spain which has an incredible 900 branches per million persons, with the next nearest in the EU being Italy with 650/mm.
In most developed economies the CAGR of aggregate number of bank branches is -2% to -4% annually these days, and is trending towards a steeper decline. Some economies like Australia have been slow to start this decline, but a normalized range of branch density for most developed economies probably is around 100-150 branches per million.
I know this in itself will generate much debate, but bear with me here.
Ode to Ode...
Thank you Arnold for only bringing the best of the best speakers to our events. We appreciate it! We appreciate you always thinking "outside the box" and never having us go with a speaker that so many others have – we are always unique and stand out with our keynotes – kudos!
Executive Director | Diversity Alliance for Science
In ODE I've found a team that are naturals at choosing the attitude, being present, making the client's day and above all, that love to play. Most importantly, for a person that travels consistently, I am always made to feel a valued part of the family.
Stephen Lundin - FISH! Philosophy
Working with ODE to build my US business was an awesome experience. In less than two years, we generated over one million US dollars of booking inquiries, accelerated my market penetration by at least 5 years and established relationships that many speakers spend their whole career trying to get.
The team manage to balance their allegiance and commitment to those they represent, with an honest approach to who would work for our clients events and who wouldn't. A refreshing attitude that means if they do recommend someone, we listen!
Just wanted to say thanks for two great presentations last week, Lisa and Mike were both fantastic. They both totally hit the mark with the audience and helped take the event to another level. Thanks – ODE definitely have the best speakers!