All articles by Dr. Catriona Wallace

A nation unprepared for new technologies

October 17th 2022

In the Global Innovation Index (GII), in 2022, of the top 132 countries, Australia ranks 25th. Ahead of Australia are Switzerland, US, Sweden, UK, Netherlands, Republic of Korea, Singapore, Germany, Finland, Denmark, China, France, Japan, Hong Kong, Canada, Israel, Austria, Estonia, Luxembourg, Iceland, Malta, Norway, Ireland and New Zealand.

Dr Catriona asks if Australia is missing out on a big opportunity.

Reset The Machines

February 8th 2022

Dr Catriona Wallace explores the intersection between artificial intelligence and minority groups, including women. She recognizes the need for women to break into traditionally male-dominated spaces such as artificial intelligence, and the AI economic growth in the tech world.

She discusses how the inclusion of women and minorities can reduce biases in data sets, and recalibrate the scales of industry.

Dr Catriona Wallace speaker keynotes on Responsible Technology & Sustainability

July 12th 2021

Dr Catriona Wallace is a leading authority in the field of customer experience and AI, and the founder of Ethical AI Advisory. She is also a strong advocate for sustainable business practices, emphasizing the need for companies to embrace innovation in order to drive positive change. In her talks, she encourages businesses to think about how they can use AI and other technologies to support sustainability, as well as the importance of building a culture of innovation within their organisations.

Ethical artificial intelligence: the most important movement you’ve never heard of

December 11th 2020

As science fiction becomes science fact, focusing on ethics will make sure AI benefits all of humanity – not entrench the advantages of a privileged few.

Fake news spreads six times faster than factual news. The algorithms built into social media software, in an effort to hold our attention, feed us information that triggers the basest instincts of our complex psychologies. These are some of the starkest realities exposed in the Netflix documentary “The Social Dilemma.”

Holding our attention is what the robot (if you will) was programmed to do. And it’s doing its job really, really well. “As long as social media companies profit from outrage, confusion, addiction, and depression,” says Tristan Harris, founder of The Center for Humane Technology, “our well-being and democracy will continue to be at risk.”

Of course, infinite-scroll news feeds are only a tiny piece of the artificial intelligence puzzle. AI and machine learning influence the way we shop, bank, commute – even the decisions we make about who earns an interview vs. whose resume goes into the trash bin.

Fin-services look to AI to solve pandemic related organisational issues

October 7th 2020

On the back of the pandemic, we have seen the financial services sector fare better than most others however it has also gone through a significant disruption to its workforce. Most financial services companies sent their employees home to work. They then faced challenges with employees not being able to access information and files on-premises as well as employees being unable to collaborate effectively, not being face to face.

AI, Bad Robots and Ethics

October 7th 2020

A Netflix hit was released recently called 'The Social Dilemma'. In this tech documentary, Tristan Harris explores the ways in which the Tech Giants control the world through the use of AI and algorithms. He calls it the Attention Economy and notes that 'If you don't pay for the product, you are the product".

AI, ethics and the reimagined customer experience

May 17th 2020

in the current environment of covid-19, the role of ai and machine learning has never been more crucial. At SOCAP’s 30th Annual Symposium 2020, ethics and tech expert Dr Catriona Wallace will answer the question: What do ethics and the consumer experience look like in a world shaped by algorithms, and what are the lessons for organisations?

Think - Agility, Curiosity, Passion (Qantas Travel Insider)

May 5th 2020

When the Qantas Think live-interview event was held at Melbourne restaurant Alfred Place in early March, the coronavirus pandemic was only just on the radar in Australia. Dr Catriona Wallce offered insights and learnings that have direct application for corporate leaders now plotting the course through this year of unpredictability.

Artificial Intelligence - Providing Hope at a Time of Crisis

March 16th 2020

As the world moves into an unprecedented time of crisis management the role of Artificial Intelligence has become extremely important. As organisations restructure their organisational structures, send their employees home to work, avoid human to human interactions, minimise their expenditure and try to innovate their way out of the crisis we will see the use of AI increasing as a means to enable each of these factors.

Sustainability: Crisis Leadership

March 9th 2020

Dr Catriona Wallace shares profoundly personal experiences of the destruction of millions of hectares of farmland in Australia – including her own – and how stronger gender diversity in leadership can assist in helping combat the new reality that faces Australia.

Women's Week 2020 - Talking Women Business Leaders Panel

March 5th 2020

Dr Catriona Wallace is speaking for the NSW Government in conjunction with IWD and Women’s Week on a panel at the Talking Women Business Leaders Panel in Sydney.

Advance interview with Dr. Catriona Wallace

February 11th 2017

Interview by Molly O'Brien, Marketing & Communications Specialist, Advance

“Flamingo is the second only woman CEO and woman Chaired business ever to list on the ASX.”

Catriona Wallace knows first hand the difficulty of being a woman in a male-dominated industry. She is the CEO & Founder of Flamingo - an Intelligent Guided Selling SaaS platform, used by companies with complex products to improve online sales conversion rates.

Catriona shared her experiences and insights with Advance on being an (incredibly successful) woman in business in 2017.

2017 Advance Global Australian Technology Innovation Award Winner

October 17th 2017

The Advance Global Australian Awards celebrate international Australians who exhibit remarkable talent, exceptional vision and ambition. The Awards are the only of their kind to recognise the contributions of the one million Australians living abroad, and those who have returned home.

The 2017 Advance Global Australian Awards were presented by Advance, the preeminent global community of high achieving Australians and alumni abroad. Advance forges connections with the one million Australian diaspora, drawing on their experience and networks to open doors and opportunities for Australia, Australian companies and Australians around the globe.

Technology Innovation - 2017 Advance Global Australian Awards

October 17th 2017

The Advance Global Australian Awards celebrate international Australians who exhibit remarkable talent, exceptional vision and ambition. The Awards are the only of their kind to recognise the contributions of the one million Australians living abroad, and those who have returned home.

The 2017 Advance Global Australian Awards were presented by Advance, the preeminent global community of high achieving Australians and alumni abroad. Advance forges connections with the one million Australian diaspora, drawing on their experience and networks to open doors and opportunities for Australia, Australian companies and Australians around the globe.

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