When the Qantas Think live-interview event was held at Melbourne restaurant Alfred Place in early March, the coronavirus pandemic was only just on the radar in Australia. Dr Catriona Wallce offered insights and learnings that have direct application for corporate leaders now plotting the course through this year of unpredictability.

Crises are rarely convenient and they’re never fun. As the world confronts the single biggest disruption in living memory, how we and our organizations navigate the coming months will be critical.