As science fiction becomes science fact, focusing on ethics will make sure AI benefits all of humanity – not entrench the advantages of a privileged few.
Fake news spreads six times faster than factual news. The algorithms built into social media software, in an effort to hold our attention, feed us information that triggers the basest instincts of our complex psychologies. These are some of the starkest realities exposed in the Netflix documentary “The Social Dilemma.”
Holding our attention is what the robot (if you will) was programmed to do. And it’s doing its job really, really well. “As long as social media companies profit from outrage, confusion, addiction, and depression,” says Tristan Harris, founder of The Center for Humane Technology, “our well-being and democracy will continue to be at risk.”
Of course, infinite-scroll news feeds are only a tiny piece of the artificial intelligence puzzle. AI and machine learning influence the way we shop, bank, commute – even the decisions we make about who earns an interview vs. whose resume goes into the trash bin.